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Discount Policy  Customer Service and Shipping Policy

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bobsoutdoors@yahoo.com

8611 Tindall Rd
Davisburg, MI 48350

 

Mes salutations à tous les francophones!

 

 

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Discount Policy

 

If you purchase $500 to $999.99  from my store total lifetime purchases, you will get a 5% discount, $1000.00 or more 10% (maximum). 

 

In other words, James N. (just picking on him because I made him the first one) has purchased just over $600 in tackle from me in the past.  His order shipped today included a 5% discount.

 

The discount is on merchandise, not on shipping or other charges.

 

This is based on your total LIFETIME purchases from me.  It in some cases may include purchases from me at the "other store", but will not include purchases from the "other guy".  If you don't know what that means, then you don't really have to worry about it.  One order for $560 qualifies you on your next order.  10 orders for $50 qualifies you on your next order.

 

Shipping costs are included in your "lifetime total", but sales tax is not.  This is only because of how my software tracks your totals and it would make me crazy to do it differently.

 

The best part is, you need do NOTHING.  You don't need a discount card or a code or anything.  When I receive an order I check against my customer list for changes in address.  At that time I see all the past purchases and I set your discount level.

 

You can call or email me at any time about your customer "total".

 

If you have moved, or have ordered under different names and think you qualify for a discount, please let me know and I will check it out.  For example, my computer views Dick, Rich and Richard as three totally different people.  I also consider the credit card holder to be the customer, so if you used your wife's credit card, and then your own, I would see this as two customers.  Also, if you do not order from me for a full year you may be put in the inactive file and I might miss that when you come back.  These are easily corrected, but you may have to tip me off.  If I fail to give you the discount and discover later you should have gotten it, I will be happy to credit you the discount.

 

And, for the lawyers out there, this discount policy can be cancelled at any time, this discount cannot be combined with any other discount and may not apply to all items.

 

Of course if you feel after your purchase the discount is not what you thought it would be, you may return your purchase for a full refund.  See our Customer Service page for more details.

 

This is just my thank you to all my best customers.